The 21 Hats Morning Report

The 21 Hats Morning Report

It’s Always the Owner’s Fault

Lou Mosca reminds that if you haven’t told your employees what you expect them to accomplish, you really can’t blame them for not accomplishing it.

Loren Feldman's avatar
Loren Feldman
Sep 12, 2025
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Good Morning!

Here are today’s highlights.

  • Scammers are using the threat of bad online reviews to extort small businesses.

  • “We have a large number of farmers that won’t survive this,” says a Kentucky soybean farmer.

  • The ending of Affordable Care Act tax credits will have a big impact on small businesses.

  • “Why would I go drink at a bar if I can be building a company?” asked the 23-year-old co-founder.

MANAGEMENT

In this week’s video, Lou Mosca talks about common themes American Management Services sees in businesses that request help: One of those themes is that a lot of owners haven’t really told their employees what would constitute success. CONNECT WITH LOU

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