The 21 Hats Morning Report

The 21 Hats Morning Report

The Power of a Fresh Set of Eyes

In our latest podcast episode, the owners talk about why they would—and would not—want to expose their operations to a consultant.

Loren Feldman's avatar
Loren Feldman
Jan 14, 2025
∙ Paid

Good Morning!

Here are today’s highlights:

  • Businesses are finding opportunity in the sobriety of Gen Z.

  • Gallup says employees are more disengaged than they’ve been in a decade.

  • Big businesses believe the balance of power has once again shifted back to bosses.

  • The owner of a Malibu fish shack contemplates what it will take to rebuild at 76.

THE 21 HATS PODCAST

This week, Jay Goltz, Jaci Russo, and William Vanderbloemen discuss their experiences bringing in outside consultants to review their business operations. Before the holidays, Lou Mosca, who runs American Management Services, offered to have his team take a look at any of the businesses owned by the regulars on this podcast. Jaci took Lou up on the offer, and she shares here what she learned. Jay declined the offer, and he explains why. William, meanwhile, has had two experiences with consultants that went well—and one he won’t talk about.

  • Plus: The three owners assess what they think the coming mix of regulatory changes, tax cuts, increased tariffs, and mass deportations might mean for their businesses. They also offer their views of the state laws that forbid businesses to ask job candidates about their salary histories. “I'm sorry,” William says, “but if you believe what people tell you when you say, ‘Tell me how much you're making,’ you need to stop.”

  • You can subscribe to the 21 Hats Podcast wherever you get podcasts.

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