The 21 Hats Morning Report

The 21 Hats Morning Report

The Relentless Questioning of Every Expense

Lou Mosca says he refuses to accept the notion that health insurance rates are always going up. In fact, this year, his business obtained a 24-percent reduction in its rates.

Loren Feldman's avatar
Loren Feldman
Sep 05, 2025
∙ Paid

Good Morning!

Here are today’s highlights:

  • AI may be making life harder for small contractors in home renovation.

  • The latest jobs report shows that hiring stalled in August, and revised numbers for June show the first monthly job losses since 2020.

  • And yet, especially in key industries, there remains a labor shortage. Here’s a proposal to solve the shortage by training immigrants—and Americans—to fill infrastructure jobs.

  • The SBA is launching a new loan program for small manufacturers.

MANAGEMENT

In this week’s video, Lou Mosca offers some examples of how American Management Services controls its operating expenses: “Controlling SG&A isn’t about cutting people—it’s about cutting waste. In our business, we’ve learned that discipline and persistence matter more than quick fixes. Last year, by relentlessly shopping for our health insurance, we secured a 24-percent rate reduction. That wasn’t luck; it was a refusal to accept ‘rates are always going up’ as the final answer. The savings allowed us to keep doing right by our staff while protecting the bottom line. Control your SG&A by questioning every fixed cost. If you stay relentless, the results can be game-changing.” CONNECT WITH LOU

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Wednesday, September 10, 2025 | 3:00pm ET / 12:00pm PT

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