Sitemap - 2022 - The 21 Hats Morning Report

‘What a Fool I Was’

The Labor Shortage Isn’t Going Away

This Chatbot Can Even Deal With Comcast

Those SBA Disaster Loans Are Coming Due

A 12-Step Business Check-Up

Buy the Building

Why Am I the Lucky Person?

‘My Salespeople Have Become Order Takers’

The Great Utah Cookie War

I Want to Double Sales Again

Okay, Boomer, What’s Your Succession Plan?

‘Vectors for the Worst Waste, Fraud, and Abuse’

Should Alternative Lenders Make SBA Loans?

Pretzels Are Hot

Should We Tell the Employees?

The Regulations Can’t Be as Ridiculous as They Sound

Would You Try a Health Reimbursement Arrangement?

Is Remote Work Killing Collaboration?

Thank God It’s Thursday

Tax Nightmares May Come Early in 2023

When You’re Really Married to the Business

Don't Miss Out on the ERTC

‘I Pay Myself $1,000 a Week’

How to Handle Quiet Quitters

Remind Me: Why Are Businesses Involved in Employee Health Care?

There’s a Green Wave Coming

Should You Trust Your CPA with Your Taxes?

From White Hot to Red Hot

You Don’t Bet the Company

The Pay-Transparency Era Has Arrived

Should You Be in a Business Group?

Would You Hire Them Again?

Do You Have to Love What You Do?

Beware the Debt Trap

Mattress Mack Bets on the Astros Again

Successful Raise, Fast Growth, and Mental Health Issues

Gene Marks Has a Suggestion

Twenty-Six Percent of Business Owners Don’t Take a Salary

Do Zoom, Teams, and Slack Help or Hurt?

Building Your Own Supply Chain

We Will Not Have Civil Wars

It’s Rarely Been Easier to Raise Prices

Maybe You Should Ask Your Customer

When the Boss Works Remotely, But ...

Business Owners Lead in the Polls

Dana Opens in Dallas

Welcome to Health Insurance Season!

Seth Goldman Brews Another Ice Tea

What Do You Do If You Own a Gas Station?

Are You Hitting Your Numbers?

‘I Like Recessions’

Why Are Businesses Still Hiring?

The Plague of ADA Cases

The Economics of Real Estate Have Shifted

It’s a Ticking Time Bomb (Take Two)

‘It’s a Ticking Time Bomb’

Finding Creative Solutions to the Labor Shortage

‘It’s Like Crickets’

How Covid Made Shake Shack a Better Business

Car Dealers May Signal Where the Economy Is Headed

Should HR Advocate for the Business or the Employee?

What Exactly Is a Small Business?

Jason Fried Didn’t Mean to Blow Up Basecamp

Yvon Chouinard Gives Away the Store

How Kendra Scott Built Her Empire

Quiet Quitting: Another Gift Brought to You by Corporate America

What Type of Entrepreneur Are You?

Is This a Good Time to Start a Business?

Is the Work World Getting Ruder?

‘Quiet Quitters’ Are Half the Workforce

We Have a Meeting With Costco!

The Tax Break No One’s Talking About

‘They Build Nice, Little Companies’

On Fridays, It’s Pretty Lonely

Does HR Have a Seat at the Table?

Surviving Bad Clients and Bad Partners

The Great Resignation Enters a New Phase

The Surfer Who Missed the Wave

The Alternative-Lender Trap

Citibin Gets Some Good News

Trash, Rats, and Garbage Juice

Is Your Business Too Dependent on You?

This Is One Strange Recession

Raising Capital Without Giving up Equity

The Great Resignation Isn’t Over Yet

‘I Think I’m Screwed’

Are You Charging Enough?

A Life-Changing Lesson

Maybe It Is a Recession?

‘That Bet Didn’t Pay Off’

Are There Enough Hours in Your Day?

Staffing Is Harder than Ever

Now Facebook Wants to be TikTok

Apply Within

What Inflation Is Costing Texas

Employees Still Have the Leverage

Something Is Going to Happen

‘It’s Not Slowing Down’

Gen Z Searches for Businesses on TikTok

The Business Lunch Is Over

How Would You Spend $10,000 a Month on Marketing?

Buy the Building

Jobs Report Eases Concerns

Why Supermarkets Sell Flowers

Red States Are Winning Economically

What Are You Gonna Do With Mike?

Seth Goldman Spills the Tea

Business Travel Is a Mess

Wunderkeks Has Two Daddies

Everyone Needs a Coach

Do You Know Your Core Values?

Are Employers Regaining Leverage?

Is It Okay to Swear?

A Small Giant Goes Big

Do Core Values Matter?

The Concerns Are Growing

The Free Ride (Share) Is Ending

A Case Study in Pricing

I Think You Need to Hire a PR Firm

For many, RTO just isn’t working.

I Didn’t Appreciate It Until I Almost Lost It

The IRS Knows About Your Venmo

‘I Know I Told You I Wasn’t Going to Raise Rates’

Fire Your Franchise Consultant

A $10 Billion Gusher for Small Businesses

Suppose You Fired Yourself?

Carbone’s v. Carbone

There Are More Snakes than Ladders

What Would Deming Say?

The Anti-Instagram

Are You Taking Care of the Employees Who Stayed?

The Early Warning Signs

When Your Customer Service Goes Viral

Breaking Up Google’s Ad Business

The Bright Side of Recession

A Hybrid Office Survival Guide

Layoffs, Co-Working Spaces, and Endless Buffets Are Back

Sex, Exercise, and Gardening

Why Small Businesses Struggle with Marketing

Bad News for Crypto, Tech Startups, and Marcus Lemonis

The Growth Trap

Does Firing People Ever Get Easier?

Tech Is Bracing for a Bloodbath

Send Me Dead Flowers

Partying Like It’s 2019

Is It Time to Retire NPS?

21 Hats Will Remain 21 Hats

'Inflation Has Been a Benefit to Us'

Is Texting the New Email?

The Mattress Metric

Dog Spas, Hookah Lounges, and Lamb Chops

Setting an Anchor Price

'Let’s None of Us Settle for Anything Less’

Do You Take Attendance?

Would You Rehire a Great Resigner?

The Rise of ‘Stay Conversations’

Answer the Question!

The Hell-Or-High-Water Clause

A Shortage of Investment Bankers?

Confidence Is Flagging

Do You Really Want That Shiny Object?

What If Amazon Charged for Returns?

Starting Salary for Truck Drivers: $110,000

The Big Shift in Digital Advertising

Yogababble, Fastronauts, and Burrito Bucks

When Do You Take Money Off the Table?

Do You Take Money Off the Table?

The Most Profitable Year Ever

‘You Should Just Get This Made in China’

Debt or Equity?

Was the Paycheck Protection Program a Success?

What If I Get the Contract?

Are Franchise Owners Really Employees?

‘I Thought Maybe You Liked Hats’

Don't Send That SurveyMonkey!

Instagram’s Changes Leave Businesses Reeling

Why I Sold 21 Hats

Filing Chapter 11 When Business Is Booming

Can’t Get Employees Back to the Office?

‘There Was a Revolt’

Have You Tried Answering Your Customers’ Questions?

We Are Survivors

There’s No Shortage of Real Estate Agents

A Two-Year, 50 Million-Person Experiment

The Rise of the Six-Figure, Entry-Level Salary

Bootstrapped to $100 Million

We Tried That Brand Thing. It Didn't Work

You Get One Chance

The Latest Buzzwords: 'Core Hours', 'Async Week', 'Meeting Hygiene'

‘We Didn’t Want This War’

Here's One Way to Get a Replacement Part

Somebody’s Hiring All of These People

Car Parts, Computer Chips, Sunflower Oil

How Big Will the Impact Be?

From Retail to 'Medtail'

‘Anything Besides Yelp’

We Don’t Have a Brand

How Has Your Hiring Process Changed?

Consumers Embrace ‘Revenge Travel’

Garage Doors Are a Nightmare

Suffering in Silence

‘I Pray Every Day’

Can Employee Happiness Be Managed?

Is the Great Resignation a Good Thing?

‘You See Nutty Things’

The Latest Supply-Chain Snafu

Giving Thought Leadership an Even Worse Name

Have You Considered Not Taking Investors?

Even Struggling Businesses Are Hoarding Labor

Salary Or Commission?

How Often Do You Review Your Prices?

An Ice Cream Truck Attracts Venture Capital

Please Go Away

The Game Has to End at Some Point

A New Source of Employees

What's Worked for You with Digital Ads?

Pay Transparency Is Coming

The Strongest Economic Rebound in Decades

The Resignation Letter Has Been Written

The Hardest Thing I’ve Done in Business

Is It Time to Try a Four-Day Week?

The Changing Face of the Yarn Industry

Shopify Opens the Door to China

These Days, Investors Pitch Startups

I Want to Double Sales This Year

Now What?

Is Now the Time to Start a Business?

The Mother of All Supply Chain Problems

Maybe It’s Not the Marketing

This Is Just the Beginning

Who’s Running the Business?

Paying Employees to Quit

Is It a Labor Shortage Or a Wage Shortage?

Where Fred Warmbier Turned When He’d Had Enough of His Business

No Revenue? No Business Model? No Problem!