And why did it fall when those workers started to return? The data seem to suggest that remote work may not be the productivity disaster many assume.
Thanks for this, Scott. And for what it's worth, most business owners I speak with agree with you about the merits of remote work.
Remote or hybrid working is a hot topic. Our company has a hybrid environment where we let employees who are able to work remote make their own choices about when and how often they want to come to the office (including not at all). While the lack of perceived control still has some managers/leaders on edge, even after a couple of years under our belts, we've had our best (financially and most productive) year ever last year. Employees are generally in better spirits and have frequently commented about how much they appreciate the better quality of life. It's not for everyone or every business, but it's somehow working for ours... even if we don't fully understand it yet. I think the hardest part is letting go and trusting your employees. For what it's worth, what we noticed was that it seems the below average in productivity remained that way remotely and the average to above also remained that way or became even better when remote.