Sitemap - 2021 - The 21 Hats Morning Report

What We Learned This Year

These Women Are Not Sticking to Their Knitting

This Is What It Takes to Build a Business

Starting to Take a Toll

What Are Your KPIs Telling You?

This Is Starting to Feel Familiar

Resume Gap? Who Cares!!!

Would You Hire a Boomerang?

The Vomit List

‘We’re Never Going Back to Normal’

‘The Hottest Pandemic Club’

'Dirty' Soda Takes Off

Businesses Are Budgeting Big Raises for 2022

Are You Playing Offense or Defense?

Outsource the Rest

As Digital Marketing’s Rules Change, So Do the Tactics

‘I Wouldn’t Call It Transitory’

‘It’s Placing a Big Bet’

When Buying an Unsexy Business Becomes Sexy

‘It’s Important to Not Catastrophize’

What's the Best Way to Raise Prices?

Would You Recommend Your Bank?

Even CEOs Are Joining the Great Resignation

The Buy Nothing Movement

‘No Vaccine Required’

It’s Bonus Season. Are You Feeling Generous?

A Once-in-a-Generation Opportunity

Is the Internet Turning into QVC?

Can I Bring My Manufacturing Back from China?

What If You Have 98 Employees?

‘I Can Do It. I Promise You, I Can Do It’

Lessons from the Trenches

Cracking the Code on TikTok

Are Entrepreneurs Happy?

Leverage Continues to Shift Toward Employees

Paying Google, the Volcano God

When CEOs Set Their Own Compensation

Gen Z Is Changing the Workplace

Maybe We’re Not a Family

As Delta Fades, the Economy Picks Up

Nobody Can Sell Your Product Like You Can

Big Companies Are Having Little Trouble Raising Prices

UPDATE: My Vision for 21 Hats

Is It Ever Okay to Deceive Customers?

Cutting Your Office Space by 80 Percent

The Hiring Process Has Changed

'Holy Crap! This Is All My Dreams Come True’

How Amazon Competes

My Vision for 21 Hats

The Great Boomerang?

Zooming from a Hybrid Office Can Be Tricky

The Price of Manufacturing in China 

‘I Can’t Succeed Without a Staff’

It May Be Time to Figure Out TikTok

‘I Like This World’

Questions about the Mandate

A Bottleneck Recession?

‘Pardon Me. I’m So Sorry. This Is My First Pandemic’

Is the Startup Party Over?

Jay's Tips: A Credit Card That Pays Four Points on Shipping

Introducing The Spotlight

Google, Amazon, EBay Offer New Digital Marketing Options

Do You Ask Job Candidates If They're Vaccinated?

I’m a Freak about the Numbers

The Short-Term Lenders Are Back

Are You Ready for Your Spotlight?

Better Performance Reviews

Car Dealers Are Renting Cars to Display

Paying the Toll on Amazon

Can an Entrepreneur Raise an Entrepreneur?

Do You Review the Social Media of Job Candidates?

Christmas in September

‘We’ve Never Raised Prices Anywhere Close to That’

It’s a Good Time to Sell Generators

Landing Retail Accounts Through LinkedIn

‘This Will Come as a Relief to the Business Community’

Getting a $2 Million EIDL Will Be Like Winning the Lottery

The SBA Adjusts the EIDL, But Keeps It Confusing

All Along, We’ve Been Waiting for September

Finding Ways to Cope

I Don’t Pay for Podcasts. Why Would I Pay for Yours? 

The Problem With 'Just Below' Pricing 

How Should I Monetize 21 Hats?

A Business Owner Defends the American Families Plan 

Should Employers Make the Unvaccinated Pay?

Swipe Right for Entrepreneurs

‘Every Day, I Have to Force Myself to Get Out of Bed’

‘There is No Going Back’

‘Slow to Hire’ Isn’t Working 

The Covid Startup Boom is Still Booming

Are Your Remote Employees Working Two Jobs?

Get Rid of the Arsonists

Confidence Is Evaporating

Do You Know Any Entrepreneurs Who Struggle?

The Roll Up of Amazon Sellers Accelerates

A Business Owner Dares to Talk About Race

Restaurants Will Never Be the Same

It’s a Pile of Money

I Should Have Raised Wages (and Prices) Sooner

‘It’s Been 10 Years Since I  Was Laid Off’

‘You Feel Like You’re the Police’

PPP Borrowers Get a Reprieve

I Had Two Great Candidates. They Both Blew Up

The Tide May Be Turning on Mandates

Are You Finding (PPP) Forgiveness?

Salesman of the Century

Private Equity's $3 Billion Temptation

Masks, Anxiety, and Cruise Ships Return

Oh, No! They Accepted Our Offer

The Uber of Local Marketing

Gone Camping

Simplifying PPP Forgiveness

The Temptation of Growth

Jack Stack: This Thing Isn’t Over Yet

It’s a Startup!

Where Do You Get Your Best Ideas?

The EIDL Confusion Deepens

Ted Lasso, Management Guru

Sales Jobs Are Proving Hard to Fill

Does It Matter What You Name Your Business?

I Have Been Hiding From My Numbers

What Don't People Get About Your Business?

The Labor Situation Isn't All Bad

Maybe I’m Not Ready for Costco

Business Owners Aren’t Buying Remote

Why Did Your Business Succeed?

Beware the Wednesday Problem

A Rocket Ship to a Better Economy?

We’re All in the Dark

The Sriracha Secrets

Cookies Get A Reprieve

Bring Your Own Fork

Should Prime Be Canceled? 

This Is Where We Get Into Therapy

‘We’re Incredibly Bullish About the U.S. Economy’

Should Citibin Try to Get into Costco?

The Ben & Jerry’s of Apple Sauce

Stay DTC? Or Try to Go Costco?

The Anti-Amazons

Why Give Up Any Margin?

An Advertising Alternative to Facebook and Google

Raising Wages, Increasing Profits

Subway Franchisees Are Desperate

‘Compensation Isn’t a Differentiator’

Feeling the FUD

Teens Are Answering the Call

How's That Work-Life Balance Thing Going?

‘I Told Them No Pajamas’

'Shrinkflation'

A Boomer Power Play?

‘I Was Raised By Entrepreneur Wolves’

‘I’m a Little Embarrassed How Easy It Was’

It Absolutely, Positively Might Not Get There

A Skeptical Conversation about ESOPs

Yes, I’m Pregnant. So What?

What’s the Biggest Mistake You See Other Businesses Making?

The Bullwhip Effect

One Owner’s Adventures in PR

It’s Okay to Feel Burned Out

We’re Raising Wages for Everybody

Companies Rethink Their Reopening Plans

What Have You Learned About Marketing?

A Smarter Approach to Small Business Marketing?

Is It Time to Worry About Inflation?

How Jack Stack Learned to Love Recessions

Getting Back to Work

‘I’m Not Going to Back Down’

Are You Having Trouble Hiring?

The Price of Remote Work

Can Impulse Buys Work Online? 

Main Street Businesses Try TikTok

Did It Have to Get Crazy at Basecamp?

Come Back to the Office (and Win a Tesla!)

What's Been Your Experience with PR?

Changing the Way Luxury Is Sold

I Should Be Able to Get That Multiple

What Really Happened at Basecamp

I’ve Had a Love-Hate Relationship With PR

'I've Made a Huge Mistake'

You Can Ask One Question

Angels on Clubhouse

‘I’ve Never Seen It This Frenzied’

Ninety-Seven Straight Noes

How the Sausage Is Made

There Will Be Spending

Why Aren’t You Opening This Email?

Signing Bonuses for Restaurant Workers

'Businesses Can’t Afford to Say No' 

Stephanie Stuckey's Pricing Dilemma

Dana White Decides to Franchise

Why You Can’t Find Employees 

Can You Be Friends With Employees?

‘We Don’t Get a Pause Button Often’

PPP Is Likely to Run Out of Money

Saying No to Venture Capital

'God, Loren, You Are Such a Jerk'

The Weight of Personal Guarantees

'If Only It Had Burned Down'

Do Therapy Apps Help?

It’s Nap Time Somewhere

Is Now the Time to Start a Business? 

So How's Business?

The Missing Economy 

The King of Carpet TikTok

A Business Owner Confronts a Cyber Crime

Is ‘Good to Great’ Still Great?

The Dirty, Little Secret of Unlimited PTO

Do You Ever Feel Guilty About Making More than Your Employees?

Picking Up Steam

Betting on One Big Client

Businesses Built on Amazon Cash Out

I Hope You’re Not Torturing Yourself

Banks Are Sitting on a Pile of Cash

Do You Like Your Bank?

A PPP Deal Is in the Works

The Next Big Thing in Retail

This Startup Can Get You Vaccinated

I Need a Vacation

Is It Time to Rethink Restaurants? 

Are You Seeing Signs of Life?

Are You Seeing Signs of Life?

A Big Jobs Report

Opportunity, Anger, and Fear

Will Restaurants Ever Be the Same?

New York, Chicago, or Atlanta?

New Life for Co-Working Spaces?

Why Aren't There More ESOPs?

‘This Isn’t Altruism’

Time to Raise Prices?

The PPP Program Still Has Flaws

So You Bet the House?

Signs of a Boom?

What Has the Crisis Taught You?

Facebook’s ‘Inflated’ Metrics

The Sweaty Startup Movement

Apocalypse Never

They Know They’re Doing Something Wrong

Are You a Good Manager?

The Business Owner’s Case for a $15 Minimum

Let’s Shoot for Labor Day

SBA Lending Is Experiencing Big Delays

I Want Clean Hands

Businesses Conclude Covid’s Not Going Anywhere

What's Your Favorite Business Tool?

What the Bill Means for Businesses

Why The Next Ben & Jerry’s Failed

Rehiring Boomerang Employees

‘I Love a Bad Economy’

How Much Is PPP Helping?

How Are You Doing With Health Insurance?

Don’t Forget Atlanta 

The Middleman Strikes Back

A Big Bank Rant

A Fabulous Conversation About Marketing

The Case for Increasing Wages

How’s Your PPP Going?

New Covid Rules for the Workplace

Six New Tax Breaks for Small Businesses

How Zingerman’s Is Surviving

I Will Be Here

Are You Charging Enough?

Why Aren’t There More ESOPs?

‘My Runway Is Over’

The Airbnb of Self-Storage?

The Fake Commute

Here We Go Again

What Business Has Impressed You?

Do You Qualify for PPP Round Two?

Congress Certifies Election

Another Forgivable-Loan Option

How Did I Miss This?

New Rules

What Would You Ask Another Owner?